Frequently Asked Questions 

Q: How long does it take to process and ship my order?

A: We strive to process orders within 1-3 business days. Shipping times vary depending on your location, but typically range between 3-7 business days. You will receive a confirmation email with tracking information once your order is shipped.

Q: What payment methods do you accept?

A: We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options such as PayPal and Apple Pay for added convenience.

Q: Do you offer international shipping?

A: Yes, we offer international shipping to select countries. Please note that shipping fees, customs duties, and taxes may apply, which are the responsibility of the customer. International shipping times may vary depending on the destination.

Q: What is your return/exchange policy?

A: We want you to be completely satisfied with your purchase. If for any reason you are not, we accept returns within 30 days of delivery. Please visit our Returns & Exchanges page for detailed instructions and to initiate the process.

Q: Are your resin products safe for everyday use?

A: Absolutely! Our resin products are crafted with high-quality materials that are safe for everyday use. They are non-toxic, durable, and undergo thorough quality checks to ensure they meet our stringent standards.